Professionals
20 August 2017
You know how when you enter a store, the first thing a shopkeeper asks you is, “Can I help you?” or, “Can i help you find what you are looking for?”
How often do you reply with, “No, im just looking”?
There are a few problems with asking, “Can I help you?”.
Most people don’t pay attention to the fact it's a ‘closed question.’ A closed question is one that only needs a yes or a no response, and does not engage the other person in deeper conversation. This doesn’t help you start a conversation...
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13 August 2017
You know how most people get caught up worrying about looking like they know everything? Even if they don’t actually know everything or have all the answers?
It’s called Imposter Syndrome.
Some people have realised that, by admitting we don’t have all the information or all the answers, it gives us a vulnerability which helps people connect with us more. By being honest, people are more likely to trust you.
There has never been a product in the history of man that has been perfect, nor a person in existence who knew everything. By admitting your...
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06 August 2017
In my new book, we talk a lot about speaking to people over the phone. Many people ask me, do I leave a message on a prospect’s answering machine?
The answer is YES.
Most people forget that other people are busy, and instead of leaving a message they call over and over again. Your prospects may be away from their phone for any number of reasons. So it’s important that you’re prepared to leave a message when you encounter a voicemail box.
Tip #1
Always let them know who you are, and include a contact phone number. Everybody knows that replaying...
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30 July 2017
Everybody knows that we are drawn to people who share commonalities with us. For example, our views on family, politics, and how we go about living our lives. However, statistically, we only get along with 1 in 4 people that we meet.
This means that you are potentially losing out on 75% of opportunities for bringing on new clients because, as humans, we tend to reject the opinions of people who don’t communicate in the same way that we do.
The inability to communicate with the other 75% of people that we meet is one of the biggest reasons why businesses...
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23 July 2017
Did you know, that most people decide whether or not they’re going to read an email message within the 3 seconds? This makes email marketing a tough job, and trying to hold a reader’s attention can be intimidating. However some people know exactly what to say to keep readers engaged and begging for more information.
In my new book, we talk a lot about how to communicate with prospective clients, especially when we message them through email. Here is how you should start an email so that your prospects actually read your message.
Start with something like...
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16 July 2017
One of the most powerful tools in a great salesperson’s arsenal is the ability to listen. Most people love telling you everything you need to know to solve their problems. But what if the person you are talking to is not as forthcoming? What can you do?
Sometimes when we are speaking to a potential client, we need to know some background information, such as:
Who they have worked with before,
Who they’re looking to work with,
What have they paid in the past,
Their budget.
Some people know how to unlock these people’s minds and have a...
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09 July 2017
Sometimes people ask me how I handle objections? What sorts of tactics, or techniques do I keep in my bag to turn a “no” into a “yes.”
In the products offered on my website that teach you how to get more clients, more easily without even selling - I often talk about “magic words” which make that process easier. Whether it’s face to face or over the phone, I have found that there is just one word that is the most effective way to handle objections.
“Fine”
As soon as you say “fine” it deadens a...
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02 July 2017
Would it be ok if I told you a story?
Many years ago I was speaking at a conference in Texas for one of my workshops. It was a very busy day and I was looking forward to sitting down for a break, and to finally enjoy a nice hot cup of coffee. There I saw a businessman who was selling cowboy hats and cowboy boots.
I noticed there was something strange going on. When the businessman was serving people, some went to the left, some to the right and some he served directly. This all happened after a very short exchange between the businessman and his customer.
This...
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25 June 2017
You know how when talking to a prospective client, it can be difficult to decide on how many benefits to tell them about in relation to your business.
“Am I selling them too much and confusing them?” or “Am I not selling them enough?” - these kinds of questions come up all the time.
People often ask me how many benefits they should give a prospective client when trying to bring them on board.
A simple rule I use is the rhythm of 3.
The mind will always remember rhythms of 3. For example, take a look at my tagline:
“How to get...
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18 June 2017
Would it be ok if I told you a story? In the 60’s, an experiment was conducted to determine the effect of on a person’s level of honesty. A coin was left in a phone booth, while a researcher hid near by. When a person entered the booth and picked up the coin, the researcher would appear and ask them “Have you seen my coin?”
The researchers found that people were 50% more honest when the researcher lightly touched their elbow or upper arm. This experiment showed that a light, brief touch can increase trust and familiarity even amongst complete...
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