27 July 2025
What to do when a prospect says no
A “no” today doesn’t mean “no” forever—it often means “not yet.”
How to handle a “no” gracefully
- Thank them for their time. It leaves a positive impression.
- Ask for feedback. “What’s holding you back right now?”
- Stay in touch. Follow up periodically with helpful content or updates.
Story: When a no became a yes
A prospect once told me, “This isn’t the right time.”
I replied, “No problem—can I send you updates that might help in the future?”
They agreed, and six months later, they reached out ready to move forward.
Humour
My favourite response to a “no”? “That’s fine. I’m still awesome.”
A prospect said, “No, thanks.” I said, “Thanks for the no!” They laughed, and we kept talking.
Why do I love hearing “no”? Because it’s better than silence.
Until the next time, if you have friends who would like to get these newsletters, please send this link:
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