24 November 2024
“You need to spend some time on personal development.”
I didn’t like the tone of my manager’s voice. And I felt insulted. Was he insinuating I wasn’t good enough? That I was a bad person? Well, that is how I perceived it.
For a softer approach, maybe we could say something like this:
- “We will want to give ourselves some more tools to deal with our business challenges.”
- “I try to learn new ways to handle these obstacles every day. Now I have a library of solutions.”
Personal development is important. We don’t know everything just because we’ve become technically better. If we can get our new Advisors and staff to follow our lead and improve every day, their businesses will grow ... and so will ours.
How to take the pressure off our prospects.
Give our prospects the option to continue. There is nothing worse than a salespersons monologue to uninterested prospects. When we give our prospects options to control the presentation, they relax.
How do we do this? Here are some easy phrases:
- “Would you like to know more?”
- “Would you like to know how she did it?”
- “What would you like to know first?”
- “What would you like to know next?”
- “What would you like to do next?”
Not only do we demonstrate good manners, but our prospects now want to listen to what we say next.
The quote helped me in my coaching career.
“Tell me and I forget, teach me and I may remember, involve me and I learn.”
― Benjamin Franklin
Humour
A doctor, out on his morning walk, noticed a wrinkled old lady sitting on her front step smoking a cigar, with a huge smile on her face.
"I couldn't help but notice how happy you look! What's your secret?" asked the doctor.
"Every day I smoke ten cigars, drink a bottle of wine and eat pizzas and burgers. I've never done any exercise since the day I left school," replied the old lady.
"That's absolutely amazing! You must have inherited some great genes. May I ask how old you are?" asked the doctor
"Thirty-four," she replied.
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