There are two types of people to train for your team.



1. Those that know how to do it (have the skills) but have no motivation. They are comfortable where they are. Our challenge is to motivate them to action. That is really, really difficult.

2. Those that do not have the skills, but are highly motivated. We have to teach them the skills of your business. That is a lot easier.

See a plan? Find highly-motivated people, and then teach them the skills.

They will continue to work, and we won't be frustrated.




This is a universal body language signal that tells prospects that they can trust us and believe us. Now that we describe a smile that way, it feels much more important.

A Bit of Humour For You

Ken Dodd jokes:


1. "I haven't spoken to my mother-in-law for 18 months. I don't like to interrupt her.”


2. "My act is very educational. I heard a man leaving the other night, saying: 'Well, that taught me a lesson.’"


3. "I do exercises every morning in front of the television - up, down, up, down, up, down. Then the other eyelid.”


4. "I wanted to take the dog to obedience class but it wouldn't go."


5. "Did you hear about the shrimp that went to the prawn's cocktail party? He pulled a mussel."




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